Heat pump problems can be difficult to pin down. Poor heating, rising energy costs or a system that struggles in colder weather can leave homeowners frustrated and unsure what needs attention.
There are plenty of things to consider when replacing or installing a heat pump too, from system sizing and performance to how well it suits the property.
Heat pump specialists can assess your home, explain the options and make sure the system is properly designed and installed.
Heat pump problems can be difficult to diagnose, particularly when performance drops or the system isn’t heating your home as expected. We’ll assess what’s happening and explain the work needed.
For new installations or replacement systems, our experienced engineers consider your property, existing heating facilities and how the heat pump needs to perform.
You’ll get clear advice, careful installation and support from people who fully understand complex heat pump systems.
We install and maintain heat pump systems that provide cost-efficient heating, consistent comfort and reliable performance throughout the year.
Take a closer look at David’s experience and hear what he thought about the service we provided.
Take a look at the feedback from customers who value our professionalism, reliability and quality.
EXCELLENT
Based on 74 reviews
Posted on Google![]()
Pam BaileyTrustindex verifies that the original source of the review is Google.
Always reliable and efficientPosted on Google![]()
Ste FishTrustindex verifies that the original source of the review is Google.
Great service. Really professional and knowledgeable. We were doing a major house rennovation and needed a completley new heating system. We decided to go with a heat pump. We went via Heatgeek and were matched with James from JLD. The whole process has been really impressive. We had little knowledge and James has supported us through the design and installation. Our builders had previous experience of heat pump installations, and said JLD's was the most impressive they'd seen. I would definitely recommend JLD.Posted on Google![]()
mark WiggansTrustindex verifies that the original source of the review is Google.
Always great service from James, reliable, punctual, tidy and obviously very knowledgeable. Work always carried out to an excellent standard with no hidden costs. I would highly recommend JLD gas services.Posted on Google![]()
David ChurchillTrustindex verifies that the original source of the review is Google.
Brilliant service, all work done to the highest standard!Posted on Google![]()
Alice RobertsTrustindex verifies that the original source of the review is Google.
James is a very reliable and professional heating engineer, I couldn't rate him highly enough.Posted on Google![]()
Lisa EllisTrustindex verifies that the original source of the review is Google.
Highly recommend JLD Gas, great work, amazing service and very friendly, thanks JayPosted on Google![]()
mrs obrienTrustindex verifies that the original source of the review is Google.
Jay is a reliable and trustworthy gas engineer ,pleasant and friendly man who goes beyond for my elderly parents phyl n Jim, can't thank you enough for looking after them . JanPosted on Google![]()
Jeanette SouthernTrustindex verifies that the original source of the review is Google.
Excellent service very helpful.Iwould highly recommend to anyone.Posted on Google![]()
Stephen BazelyTrustindex verifies that the original source of the review is Google.
James and his colleague John worked non-stop to get our Heatpump installed and we couldn't be happier. From the first time James came and did the heat loss report through Heat Geek, it was clear they had the experience we needed to get the right installation. We had been given a much higher heat loss calculation by another supplier and would have ended up paying more to run it, plus it was so much quicker than other surveys. They were also able to use all our existing radiators and although we got a new water tank it went in the same place as the old one. We had them pressurise our hot water too, and it is amazing. It used to take 15 minutes to fill the bath, now it takes no time at all. They were on time, polite, hard working and cleaned up after themselves. They used an electrician called Chris who was great too. I definitely want James to come back to service the ASHP and I would recommend JLD Gas to anyone.Posted on Google![]()
JennuurrTrustindex verifies that the original source of the review is Google.
10/10 ⭐️ A massive thanks to Jay! This man really knows what he’s doing! Couldn’t have asked for a more professional, efficient and hassle-free boiler replacement. Jay was brilliant from start to finish. He was honest with his advice and guidance, explained everything clearly and just cracked on with the job. He worked non-stop all day. He made minimal mess while doing the work and, even then, cleaned everything up before he left. He carried out thorough checks to make sure everything was working as it should, and even registered the boiler for me — genuinely going above and beyond. You can tell he takes real pride in his work, and it definitely shows. Wouldn’t hesitate to recommend Jay to anyone. Absolutely spot-on service from start to finish. 10/10 — couldn’t fault him. Thanks again, Jay! 👏
Getting help with your heat pump is straightforward. Speak to our team, arrange a suitable time and let our experienced heat pump engineers handle the rest.
Call us or complete our quick enquiry form at the bottom of the page to arrange a call-out.
Our engineers arrive at your property and complete the required work.
Installation completed, everything explained and setup to your requirements.
From new installations to system upgrades, these projects showcase some of the recent heat pumps work we’ve installed:







Experience matters when it comes to your heat pump, which is why we combine 25+ years in the trade with recognised industry credentials.
Based in Liverpool, we cover the majority of the North West and North Wales including Wirral, Runcorn, St Helens, Southport, Warrington, Northwich, Wigan, Blackpool, Preston, Chester, Wrexham, Oswestry, Rhyl, Conwy and Llandudno.
Heat pumps can be frustrating, especially when you’re unsure what needs doing or who to trust. We’re here to make things easier with straightforward advice and practical solutions, whatever your heat pump needs.
Please complete the enquiry form with your details and one of our friendly team will get back to you as soon as possible.
If you’d rather talk, please feel free to call us directly using any of the phone numbers below:
0151 384 1755
07725 474 531
Copyright © JLD Gas & Renewables Ltd. All rights reserved.
Copyright © JLD Gas & Renewables Ltd. All rights reserved.